Frequently Asked Questions

Orders/Pricing

How do I place my order?

What is your minimum order quantity?

Do you offer distributor pricing?

I’m a new Paus customer. What do I need to do before placing my first order?

Other Services

Do you offer monogramming?

Can you put UPC codes on the products?

I’d like to display your products on my website or in my catalog – how do I get images for this purpose?

Returns

What is your return policy?

Shipping

Do you offer drop ship services?

How quickly are orders shipped?

What carriers do you work with?

Do you ship with prepaid freight?

What are your shipping charges?

Do you have information on box sizes the products are shipped in?